Privacy Policy
Last updated: April 2026
MyMed360 ("we," "us," or "our"). This Privacy Policy describes how we collect, use, and share your personal information when you use our website at my-med360.com (the "Service").
Information we collect
Information you provide: When you use our recommendation tool, we collect the information you enter into our forms, including your state of residence, age, gender, ZIP code, and plan preferences. If you choose to submit a contact request, we also collect your name, email address, and phone number.
Information collected automatically: We use standard web analytics to collect usage data such as pages visited, time spent on pages, referring URLs, browser type, device type, and approximate geographic location based on IP address. We do not collect precise geolocation data.
How we use your information
We use the information we collect to:
- Generate personalized Medicare Supplement plan recommendations based on your inputs
- Improve the accuracy and relevance of our recommendation engine
- Analyze site usage to improve the Service
- Respond to your inquiries if you contact us
- Comply with legal obligations, including CMS record-keeping requirements
Lead data and agent referrals
If you submit a contact request or ask to be connected with an insurance agent, your contact information and plan preferences may be shared with one or more licensed insurance agents or agencies who can assist you with Medicare Supplement enrollment. We only share your information with agents who are licensed in your state.
You are not required to submit contact information to use our recommendation tool. The plan comparison and scoring features work without any personal contact details.
We do not sell your personal information
We do not sell, rent, or trade your personal information to third parties for their marketing purposes. We share information only as described in this policy — specifically, with licensed insurance agents when you request a connection, and with service providers who help us operate the Service (such as analytics and hosting providers).
Cookies and analytics
We use analytics cookies to understand how visitors use the Service. These cookies collect information in an aggregated form to help us improve site performance and user experience. We do not use advertising cookies or cross-site tracking cookies.
You can disable cookies through your browser settings. Disabling cookies will not affect the core functionality of the Service.
Data retention
We retain lead and contact information for a minimum of 10 years in compliance with CMS record-keeping requirements for Medicare-related marketing activities. Analytics data is retained in aggregated form and is not linked to identifiable individuals after 26 months.
You may request deletion of your personal information at any time by contacting us. We will honor deletion requests to the extent permitted by our legal and regulatory obligations.
Your privacy rights (CCPA and state laws)
Depending on your state of residence, you may have additional rights regarding your personal information. These may include the right to:
- Know what personal information we have collected about you
- Request deletion of your personal information
- Opt out of the sale or sharing of your personal information (we do not sell personal information)
- Receive a copy of your personal information in a portable format
- Not be discriminated against for exercising your privacy rights
California residents have these rights under the California Consumer Privacy Act (CCPA). Residents of other states with comprehensive privacy laws — including Colorado, Connecticut, Virginia, and others — may have similar rights under their respective state laws.
To exercise any of these rights, contact us through the information on our About page. We will respond within 45 days.
Medicare disclaimer
MyMed360 is not connected with or endorsed by the United States government or the federal Medicare program. We are not a government agency. The information provided on this site is for educational purposes and is not a substitute for professional insurance advice. We do not offer or sell insurance policies.
Changes to this policy
We may update this Privacy Policy from time to time. We will post the updated policy on this page and update the "Last updated" date. Your continued use of the Service after any changes constitutes your acceptance of the updated policy.
Contact us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, visit our About page for contact information.